It is a solutions proposal that E-Tech has created to meet your needs, provide support when you need it and listen to your suggestions. For this, formed a multidisciplinary team that integrate the four pillars of our service:

Information services

Is the team in charge of providing technical assistance and attention to customers.


Its purpose is to support the promotion and dissemination of information resources

Business intelligence

They are product advisors that will help you find the best option for you

Knowledge transfer

librarians engaged in the training of users whose purpose is to train your users in the use of information resources.


We renew our customer service

  • Because we want to improve
  • Because we want to be closer to you
  • Because we know that you need us
  • Because we want to communicate with you in the best way

SMIT provides support on:

  • Specialized databases
  • e-books
  • Services and solutions for libraries
  • Tools for research
  • Research systems

2711 Vista Parkway Bldg B-7
West Palm Beach, FL 33411, U.S.A.


Customer service
Mexico Free: +(52) 1 8002288121
Panamá Free: +(507) 8000147
Perú Free: +(51) 80078276


Customer service
Other Countries: +1 (561) 697-3222 Ext 318