List of releases
A new direction for 2019
e-Tech Solutions Corp. participates in our great change of address.
In this new year, and due to a turnaround from one of our suppliers, we want to reaffirm our services as ideal partners in your information and knowledge acquisition processes.
Nilton Oliveira – Latin America, Central America & Caribbean Sales Director
e-Tech Solutions, Corp. and all its team remain at your complete disposal, to answer any questions about it.
To consult product information or make requests on the ProQuest Data Base platforms, Factiva, ProQuest Dialog and ProQuest Ebooks can consult ProQuest Support Center
Consult Ex Libris Support Center for 360 service, Intota, Summon, Ulrich, Pivot, Refworks
To make a service failure report contact the ProQuest support team through "firstname.lastname@example.org" When you send your request you will receive a case number that will be used to follow-up on the case.
a. See the list of contact information by product
b. Send the full name of your institution
c. A screen shot that shows the URL access
d. Brief description of the situation, problem, or request.
The support centers have information on the functionalities of the platforms, products, tutorials and user guides.
ProQuest Platforms have an administrator module that allows users to consult and download usage reports. Request your administrator account through the Support Center of the corresponding product.
Generally this information is available in the administrator module, or you can consult a specific product with the following link.
Within the administrator module, the platforms have an option to download the marc records according to the products you subscribe.
Renewals and Billing
All commercial agreements made with e-Tech will be respected until January 3, for any further inquires please contact your ProQuest commercial representative. If your renewal process has not been completed, please contact:
Nilton Oliveira email@example.com"
E-Tech customer services team continues to be a point of contact for any additional questions firstname.lastname@example.org